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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Salvador Barraza-Lopez

Salvador Barraza-Lopez

August 25, 2025

5  out of  5
rating by Salvador Barraza-Lopez
"We had a leak coming straight from the roof onto the living room last week; we worked with Isa Albarran and we got our claim positively resolved within six days. Thank you!!!"
We responded:
"Salvador, thank you for your review! It's great to hear Isa helped resolve your claim. We're grateful for you having insurance with us! -Phillip "
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Joel Ward

August 20, 2025

5  out of  5
rating by Joel Ward
"Stormy Cox was great in getting a renters policy in place for our daughter who's attending the University of Arkansas. So pleasant, responsive, and professional. Refreshing service experience that's harder to find these days!"
We responded:
"Joel, it’s great to hear Stormy was able to help place renter’s insurance for your daughter! Thank you for your review. We appreciate you! -Phillip "
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Karla Fisher

August 15, 2025

5  out of  5
rating by Karla Fisher
"Stormy was great at helping me get together all the information needed for a precise quote. Then she saved me several hundred dollars a year. Love this place and these people."
We responded:
"Karla, sincere thank you for your review! We greatly appreciate you! -Phillip "
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Nicki Villasana

August 12, 2025

5  out of  5
rating by Nicki Villasana
"Stormy is the best account manager we have ever worked with. She is patient, understanding and always goes above and beyond when we ask for help with our policy. Thank you, STORMY!"
We responded:
"Thank you so much, Nicki! We're thrilled to hear how much you appreciate Stormy's help. She cares about our customers and always goes the extra mile. We're grateful for you and your kind words! -Phillip "
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Corey Schuler

August 12, 2025

5  out of  5
rating by Corey Schuler
"Great service, quick and efficient. Sally was super helpful with our insurance purchase. She made the process easy and pain free."
We responded:
"Thank you, Corey! We're so glad to hear Sally made the process quick, easy, and pain-free for you. Sally works hard to make the renter's insurance process simple and stress free. We appreciate you talking the time to share your experience with us! -Phillip "
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JENNIFER Simmonds

August 12, 2025

5  out of  5
rating by JENNIFER Simmonds
"Stormy was very friendly and got renters insurance set up quickly! A must do for parents"
We responded:
"Thank you so much, Jennifer! We are thrilled to hear Stormy made the process quick and friendly for you. We know how important it is for parents to have that peace of mind, and we're always here to make renter's insurance simple and stress-free. We appreciate you! -Phillip"
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Corey Brady

August 8, 2025

5  out of  5
rating by Corey Brady
"I have been doing business with State Farm since 2005. I switched to Phillip Pool when I moved back to Arkansas in 2011. I can not say enough good things about doing business with this local State Farm agency. The entire staff takes great care of my family and anyone I send their way. In fact, their problem solver is Stormy, and she has been a great resource for information and help over many years. I can't express how much I endorse these folks. Thanks for all the years dealing with claims and kids and whatever life threw at us. These folks are always welcome around my fire. Thanks again to the whole team! Corey Brady"
We responded:
"Corey, thank you for your review and kind words! We agree Stormy is a problem solver. We appreciate you and your family having insurance with our agency! -Phillip "
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Donna Holiday

August 6, 2025

5  out of  5
rating by Donna Holiday
"I want to thank State Farm for always having my back I went I. Yesterday with some financial issues and Nicolette McClintock from Phillip pool fixed me right up so friendly and kind and fast and efficient saved my situation, I can’t be more grateful ! Thank you Nicolette and State Farm !"
We responded:
"Donna, thanks for your review! It’s wonderful to hear that Nicolette was kind, helpful, and efficient with your situation. We love being there for you through the good times and challenging times. We greatly appreciate you having your insurance with our office! "
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Jeffrey England

August 5, 2025

5  out of  5
rating by Jeffrey England
"Alecia help me get a free window shield."
We responded:
"Jeffrey, thank you for your review! It's good to have Alicia helping out on the claims side. Wonderful to hear! We appreciate you. -Phillip "
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Ernesto Galdamez

August 5, 2025

5  out of  5
rating by Ernesto Galdamez
"Andie is the best! Her communication is top tier!"
We responded:
"Ernesto, thank you for your shout out to Andie! Yes, she is the best. We are thankful to have you with our agency! -Phillip "
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David Stone

August 4, 2025

5  out of  5
rating by David Stone
"She was verry helpful"
We responded:
"David, thank you for your review! I’m pleased to hear the team was helpful. We’re grateful to have you! -Phillip "
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Nora Loftis

August 2, 2025

5  out of  5
rating by Nora Loftis
"Amanda was very friendly and helpful"
We responded:
"Nora, thank you for your review and feedback about Amanda. It’s a pleasure hearing that she was friendly and helpful. Thank you for having your insurance with us! -Phillip "
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Shatha Alanssari

July 31, 2025

5  out of  5
rating by Shatha Alanssari
"What an amazing professional Amanda is! It was a pleasure and so easy working with her. The moment we spoke, I felt confident she would get my policy set up quickly, and she absolutely did. Amanda truly rocks!"
We responded:
"Shatha, thank you for your review! It's wonderful to hear Amanda was easy to work with. Yes, she does rock! We appreciate you. -Phillip "
Profile photo of Kristie Parson

Kristie Parson

July 31, 2025

5  out of  5
rating by Kristie Parson
"This office is always so extremely helpful! We are a fast paced business that moves a lot of fleet trucks & anytime I call Stormy, she gets things handled so quickly. We as a business appreciate her so much for always taking care of us and being so patient as I always have a million questions."
We responded:
"Kristie, we appreciate your review! We are delighted to know you had a great experience with Stormy and our State Farm office. We are thankful for you! -Phillip"
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Sheldon Shinn

July 24, 2025

5  out of  5
rating by Sheldon Shinn
"Andie is super helpful. It is such a luxury to be able to just make a call and modify the plan as needed. Typically same day changes."
We responded:
"Sheldon, thank you for your review! It's great to hear Andie was able to help modify your plan as needed. We are grateful to have you! -Phillip "
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Gleith Cozby

July 22, 2025

5  out of  5
rating by Gleith Cozby
"Stormy is AMAZING! Very informative, professional, upbeat and efficient. This is my second year using her for my daughter's renter's insurance and every year she makes it so easy. Highly recommend!"
We responded:
"Gleith, thank you so much for your kind words and continued trust in Stormy and our team! We love to hear that she gave an informative, and efficient experience for you and your daughter. We're glad to be able to help your daughter out on her renter's insurance. Your recommendation means a lot to us, and we look forward to assisting you for many more years to come! -Phillip"
Profile photo of Daniel Rosado

Daniel Rosado

July 21, 2025

5  out of  5
rating by Daniel Rosado
"Stormy Cox did a fantastic job helping me with my auto insurance coverage."
We responded:
"Daniel, thank you for your review! It's great to hear Stormy helped you with your auto insurance coverage. Thank you for the shout out. We're grateful to have you with us! -Phillip "
Profile photo of Ali Hogarth

Ali Hogarth

July 11, 2025

5  out of  5
rating by Ali Hogarth
"Oscar is amazing! Very professional, kind, fast, and knowledgeable. We were shopping around due to price increases across the market, but ended up staying with Phillip Pool State Farm because Oscar made the experience so easy and covered our biggest priorities. We’ve already recommended him to friends and family."
We responded:
"Ali, thank you so much! We are thrilled to hear about your experience with Oscar. He truly cares and it’s great to hear he prioritized what matters most to you. We’re grateful you chose us for your insurance! -Phillip "
Profile photo of Letha Frizzell

Letha Frizzell

July 10, 2025

5  out of  5
rating by Letha Frizzell
"I had a great experience working with this State Farm office to get a quote for my business insurance. The process was smooth and straightforward, and I really appreciated how helpful Amanda Brady was every step of the way. She took the time to answer all my questions and made sure I understood my options. Great customer service and support—thank you, Amanda and State Farm"
We responded:
"Letha, thank you for your review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! It's great to hear Amanda did a good job for you. We greatly appreciate you! -Phillip"
Profile photo of Jean Cornett

Jean Cornett

July 7, 2025

5  out of  5
rating by Jean Cornett
"Excellent experience dealing with this team! From the initial purchase of renter's insurance for my daughter while she was a student to discussing potential ongoing needs, the office was helpful, thorough and followed up. Amanda was great and I highly recommend this group."
We responded:
"Jean, thank you so much for your kind words and recommendation! We're thrilled to hear you had an excellent experience with our team. Amanda truly care's and it's great to know that showed throughout your experience- from your daughter's renter's insurance to your ongoing needs. We appreciate your trust and look forward to continuing to support you and your family. -Phillip "
Profile photo of Caleb Ricker

Caleb Ricker

July 1, 2025

5  out of  5
rating by Caleb Ricker
"I cannot say enough wonderful things about Tanner at State Farm. From the very first moment we spoke, I could tell he genuinely cared — not just about selling insurance, but about making sure I felt heard, protected, and valued. Tanner took the time to walk me through every step, explain my options clearly, and find a plan that worked perfectly for my needs and budget. He made what could’ve been a stressful experience feel easy, even empowering. I never felt rushed, and he answered all of my questions with such kindness and patience — like I was family. It’s rare these days to find someone who leads with heart and integrity, but that’s exactly who Tanner is. He’s not just amazing at what he does — he makes you feel safe, supported, and truly cared for. I left our conversation feeling lighter, more confident, and honestly grateful to have him in my corner. If you’re lucky enough to work with Tanner, know you’re in the very best hands. He’s a gem — professional, warm, and one of the most genuine people I’ve ever met in this industry. Thank you, Tanner. You’ve made a lifelong client out of me."
We responded:
"Wow — thank you so much for your incredibly kind words! Tanner truly embodies the values we strive for every day: genuine care, integrity, and making sure each person feels heard and supported. Your thoughtful review means the world to all of us here at Phillip Pool State Farm. We’re so glad Tanner made the experience not only easy but empowering — that’s exactly the kind of impact we hope to have. We’ll make sure Tanner sees this — it will absolutely make his day. Thanks again for putting your trust in us. We’re honored to be in your corner! -Phillip and the entire team "
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Latonya Butler

July 1, 2025

5  out of  5
rating by Latonya Butler
"Mr.Tinner was Great at his Service.He save my Husband a tone of money on his Auto insuran."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Mr. Tanner was able to help your husband save on auto insurance — that’s what we’re here for! We’re grateful for the opportunity to serve your family and truly appreciate your trust in our team at Phillip Pool State Farm. -Phillip and team "
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Edith Mcdaniel

June 26, 2025

5  out of  5
rating by Edith Mcdaniel
"A fast , professional and curtious job"
We responded:
"Thank you for your review! My State Farm team and I are happy to be your good neighbor! -Phillip "
Profile photo of Kimberly Evans

Kimberly Evans

June 25, 2025

5  out of  5
rating by Kimberly Evans
"I’ve been with this agency for many years and they’ve always taken care of me. Preston Winget went over and above anything I could have asked for today! He didn’t treat me like a customer, but like family. I was unsure about some things and had many questions. He made me feel as though I was the only person he needed to help. Thank you, Preston!!"
We responded:
"Thank you so much for your loyalty and kind words! It’s been an honor to serve you over the years, and stories like yours are exactly why we do what we do. We’re especially proud of Preston—he genuinely cares about our customers and treats them like family, just as you experienced. Your appreciation means the world to him and to all of us. We’re grateful to have you as part of the Phillip Pool State Farm family and are always here whenever you need us! – Phillip & the entire team "
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Dillon Cook

June 24, 2025

5  out of  5
rating by Dillon Cook
"Stormy is the best there is. We love doing business with her and the team. Highly recommend"
We responded:
"Dillon, thank you for your review! We agree Stormy is the best! Thank you for doing business with us. We appreciate you! Phillip "