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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Summers

March 31, 2026

5  out of  5
rating by Eric Summers
"Always very friendly and gives us options on coverage to keep the best rate."
We responded:
"Eric, thank you for your review! Thanks for the kind feedback. We're grateful for you! -Phillip "
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Olga Canales

March 31, 2026

5  out of  5
rating by Olga Canales
"I love the staff here! Isa took her time on the phone with me even though I had 1,000 questions about life insurance. She convinced me it was something very important to have! She didn't rush me on the phone answered all my questions and got my life quotes back so quick!"
We responded:
"Olga, thank you for your review! I love to hear Isa was able to help you out with your life insurance questions. We're grateful to have you with us! -Phillip "
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Lizbette Arzate

March 31, 2026

5  out of  5
rating by Lizbette Arzate
"If you need insurance help, go to Isamar! Great service, clear communication and bilingual! She made everything simple and stress free!"
We responded:
"Lizbette, that K you for your review! It's wonderful to heat Isa was able to help service your account. We're thankful for you! -Phillip "
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Cheri Palmer

March 31, 2026

5  out of  5
rating by Cheri Palmer
"Tanner was so very patient with all my questions. And he got me a really good rate. Very impressed!"
We responded:
"Cheri, thank you so much for your review! I live hearing that Tanner helped with all of your questions. We're excited to have you with us! -Phillip "
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Tim and Alicen Paladino

March 26, 2026

5  out of  5
rating by Tim and Alicen Paladino
"When our daughter was in a car accident our first call was to our State Farm agent Phillip Pool in Fayetteville, AR. Even though it was not her fault and the claim would be filed elsewhere they were over the top helpful with all of our immediate questions. Such as, what did she need to do billing wise at the ER, rental car info, towing information and how to choose a place for the estimate/work to be done. We live 3 hours away and their navigational help was invaluable! Everyone in the office is always friendly, efficient and helpful. Stormy has always done a wonderful job helping us anytime we have had question. On this day a special thanks to Amanda and Andie who even followed up with us after business hours."
We responded:
"Tim and Alicen, I’m so grateful your daughter is ok. As a girl dad, and father of three, I imagine that was an emotional experience to go through. It’s wonderful to hear Stormy, Andie, and Amanda worked together to help you and your family with this claim. Thank you for sharing such a great feedback on our girls. They deserve it. We are grateful to have you with us! -Phillip"
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ariana schubert

March 23, 2026

5  out of  5
rating by ariana schubert
"Andie was a pleasure to speak with and work with. She communicated everything clearly and made sure to have all information I needed on hand. She was very knowledgeable and kind. I would defintely reccomend this office!!"
We responded:
"Ariana, thank you so much for your review! I love hearing how Andie was a pleasure to speak with and work with. We're grateful to have you with us! -Phillip "
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Brittany Burnside

March 20, 2026

5  out of  5
rating by Brittany Burnside
"Tanner saved me almost $50/month!"
We responded:
"Brittany, thabks for the review! Tanner saving close to $600 a year isn't too shabby 🙌. Thank you for being with our agency! -Phillip "
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Ryan Cloud

March 20, 2026

5  out of  5
rating by Ryan Cloud
"Andie is great! She is responsive, proactive and super helpful. She made it really easy for us after my wife was rear ended by a distracted driver."
We responded:
"Ryan, a sincere thank you for your review! It's great to hear Andie stepped up to help you and your wife after she was rear ended. We appreciate your business and are grateful ronhabe you! -Phillip"
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Julia Zaragoza

March 19, 2026

5  out of  5
rating by Julia Zaragoza
"Tanner was an excellent agent. He was very attentive with all my questions and very helpful with my needs. Excellent communication. Will be contacting him for my business needs."
We responded:
"Thank you for your kind words! We’re so glad to hear that Tanner provided attentive, helpful service and great communication throughout your experience. Our goal is always to make the insurance process easy and stress free whether it’s for auto insurance, renters coverage, or future business insurance needs. We truly appreciate your trust in our team and look forward to assisting you again soon! -Phillip "
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Rearview Churchilll

March 16, 2026

5  out of  5
rating by Rearview Churchilll
"Ananda was extremely responsive and competent! Excellent customer service. If agency is wise they will keep this person."
We responded:
"Thank you for your review and shout out to Amanda! We’re thankful for you! -Phillip "
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Shawn Patterson

March 16, 2026

5  out of  5
rating by Shawn Patterson
"Submitted a policy inquiry online and Stormy Cox followed up in the morning and finalized our policy by end of day. Thank you Stormy for such a personable experience!"
We responded:
"Shawn, thank you for taking time to give us a review! I love hearing that Stormy followed up quickly, and was able to give you a personable experience for your online insurance quote. We really appreciate you! "
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Mackie Hale

March 16, 2026

5  out of  5
rating by Mackie Hale
"Isa always goes above and beyond. Very knowledgeable and helpful."
We responded:
"Mackie, thank you for your review shout out to Isa! We’re grateful to have you with us! "
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levis mora

March 13, 2026

5  out of  5
rating by levis mora
"Sally is helping me to get the best option for my auto insurance. I will definitely recommend her to get the best deal possible."
We responded:
"Levis, thank you so much for your review! It’s great to hear Sally was able to help get you the best deal on your auto insurance. We’re grateful for you! -Phillip "
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Dustin Lovell

March 12, 2026

5  out of  5
rating by Dustin Lovell
"Great service, goes above and beyond for customers"
We responded:
"Dustin, thank you so much for your review! We’re thankful for the kind words on our customer service. We greatly appreciate you! -Phillip "
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Morgin Jacques

March 10, 2026

5  out of  5
rating by Morgin Jacques
"She was amazing, she made so that I had to do very little work at all. I appreciate her honesty and integrity. I dont usally give reviews. For her outstanding work ethics I just had to let people know of the great worker she really is. I truly hope this helps people realize when they come across a wonderfull worker with such intelligence as her own to know that this is a sign of excellent business. Shes a dime in a dozen and I can put my name on that statement, Sincerely - Morgin Jacques"
We responded:
"Morgin, wow…what a kind review! Thank you for taking time to tell us your experience. I’d love to know what team member you worked with. We’re grateful for you! -Phillip"
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mattyoes

March 10, 2026

5  out of  5
rating by mattyoes
"Amanda is a total professional who knows her field well. She increased our coverage, lowered our deductibles, and kept our costs the same as the auto and home owner’s coverage we had with a different company. She went above and beyond in explaining our new coverage and making sure we were comfortable with the changes. I highly recommend Phillip Pool State Farm and Amanda Brady!"
We responded:
"Thank you so much for your review! It’s lovely to hear that Amanda was able to help you with your auto insurance and homeowners insurance. It’s great to hear she went above and beyond. We are grateful to have you! -Phillip "
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Sara Gibbs

March 10, 2026

5  out of  5
rating by Sara Gibbs
"Oscar Ugalde did an outstanding job helping me insure my new small business. His kind personality, attention to detail and patience in answering all of my questions made my decision process easy. Thank you Oscar!"
We responded:
"Sara, thank you for your review! It’s wonderful to hear that Oscar was help to help you set up your small business insurance. We love helping small business owners and we’re super excited for you your new business. We’re grateful for you! -Phillip "
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James Gregory

March 10, 2026

5  out of  5
rating by James Gregory
"Great experience I believe the guy that did mine was named hunter did a great job"
We responded:
"James, thank you so much for your review! It means a lot to us. We’re grateful to have you! -Phillip "
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Scott Richardson

March 9, 2026

5  out of  5
rating by Scott Richardson
"The Philip Pool State Farm Agency is an absolute powerhouse! Working with this Agency feels like stepping into a place where people truly care. Preston Winget leads with sincerity and expertise, making you feel understood and supported. Tanner Flowers brings a thoughtful, knowledgeable approach that inspires confidence. Amanda Brady is wonderfully attentive, ensuring every detail is handled with care. Isa Albarran adds a beautiful touch of warmth and hospitality, making every visit feel personal. Andie Moore is the definition of grace under pressure — organized, attentive, and always one step ahead. And Stormy? A total rockstar who goes above and beyond every single time. This agency is more than a business — it’s a team of remarkable people who make you feel valued from the moment you connect with them."
We responded:
"Scott, thank you for all of the kind words about the team! We’re grateful to have you. Thank you for showing the team some love! -Phillip "
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Michael

March 9, 2026

5  out of  5
rating by Michael
"Excellent Service, Fast efficient, knowledgeable, Friendly Everyone in the office deserves a 5 star"
We responded:
"Michael, thank you so much for your review! It’s wonderful to hear about the excellent service you’ve had with us. We’re thankful for you! -Phillip "
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Brenda Carr

March 6, 2026

5  out of  5
rating by Brenda Carr
"Amanda was quick to return my phone call. She was very fast and efficient in doing all the task that I needed to do when adding another vehicle to our insurance."
We responded:
"Brenda, thank you for your review! It’s great to hear that Amanda was quick to help. You’re one of our favorites. Grateful to have you! -Phillip "
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Kass Kass

March 4, 2026

5  out of  5
rating by Kass Kass
"Stormy is THE BEST at Phillip Pool State Farm. Couldn't ask for better help! She's always there when I need her. If she's not sure on something I have questions about, she finds the answers quick! Would give 10 stars if it was an option. THANK YOU Stormy!"
We responded:
"Kass, thank you for your review! Yes...Stormy is the best. I'm glad she was able to help you with your vehicle insurance and renter's insurance. We are thankful to have you with us! -Phillip "
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Chris Schultz

March 3, 2026

5  out of  5
rating by Chris Schultz
"Worked with them for years. Easy to sort things over a quick phone call. Friendly and fast. Thanks for your help, Stormy!"
We responded:
"Chris, thank you for being with us for year! It’s wonderful to hear Stormy has been helping sort things out. We’re grateful to have you with us! -Phillip "
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Shawn Talley

March 3, 2026

5  out of  5
rating by Shawn Talley
"AMANDA BRADY saved me dolla dolla bills y'all on my auto premiums!!! She was a wonderful agent to work with during the process😊. I thought that no agency would be able to get me a better deal than the agency I had been using for 20 years plus. Boy was I wrong. Please go see or call Phillip Pool's agency on the east side of Fayetteville. You won't be disappointed. They also specialize in other insurance that you may need along your journey in life. DON'T FORGET to ask for AMANDA BRADY👍"
We responded:
"Shawn, thank you for your review! I love hearing Amanda was able to give you some great savings on your auto insurance. We’re glad you’re with us! -Phillip "
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Derek Wilson

March 3, 2026

5  out of  5
rating by Derek Wilson
"Love dealing with Stormy she always makes our experience positive."
We responded:
"Derek, thank you so much for your review! It’s great to hear about your good dealings with Stormy. We love having you with us! -Phillip "