State Farm® Insurance Agent Phillip Pool
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anastasiya Brown
April 14, 2026
"Garrett was super helpful and informative."
"Anastasiya, thank you for giving us a review! I love to hear Garrett was helpful and informative. We’re grateful to have you with us! -Phillip "
elliot huss
April 14, 2026
"Isa was extremely helpful and kind. Great customer service and experience with Phillip Pool State Farm."
"Elliot, thank you for your review! It’s wonderful to hear Isa was helpful and kind and gave a great customer service experience. Thank you for being with us! -Phillip "
Anthony Hall
April 11, 2026
"Eric is Awesome and extremely knowledgeable"
"Anthony, thank your feedback! Thanks for being a valued customer and having your auto insurance with us! And I agree, Eric is awesome and very knowledgeable."
Luis Vasquez
April 10, 2026
"Glad I switched to them, they have helped me understand all the things about my insurance."
"Luis, thank you for your review! I love to hear the team helped you understand all the things about your insurance. We’re grateful for you! -Phillip "
michael winn
April 7, 2026
"I have had an incredible experience with Stormy. She was patient and kind, walking me through every little piece of information and answering all of my questions. The customer service was incredible and I look forward to continue working with her!"
"Michael, thank you for your review! It’s great to hear Stormy helped walked through your insurance questions. We’re grateful to have you with us! -Phillip "
Eric Summers
March 31, 2026
"Always very friendly and gives us options on coverage to keep the best rate."
"Eric, thank you for your review! Thanks for the kind feedback. We're grateful for you! -Phillip "
Olga Canales
March 31, 2026
"I love the staff here! Isa took her time on the phone with me even though I had 1,000 questions about life insurance. She convinced me it was something very important to have! She didn't rush me on the phone answered all my questions and got my life quotes back so quick!"
"Olga, thank you for your review! I love to hear Isa was able to help you out with your life insurance questions. We're grateful to have you with us! -Phillip "
Lizbette Arzate
March 31, 2026
"If you need insurance help, go to Isamar! Great service, clear communication and bilingual! She made everything simple and stress free!"
"Lizbette, that K you for your review! It's wonderful to heat Isa was able to help service your account. We're thankful for you! -Phillip "
Cheri Palmer
March 31, 2026
"Tanner was so very patient with all my questions. And he got me a really good rate. Very impressed!"
"Cheri, thank you so much for your review! I live hearing that Tanner helped with all of your questions. We're excited to have you with us! -Phillip "
Tim and Alicen Paladino
March 26, 2026
"When our daughter was in a car accident our first call was to our State Farm agent Phillip Pool in Fayetteville, AR. Even though it was not her fault and the claim would be filed elsewhere they were over the top helpful with all of our immediate questions. Such as, what did she need to do billing wise at the ER, rental car info, towing information and how to choose a place for the estimate/work to be done. We live 3 hours away and their navigational help was invaluable! Everyone in the office is always friendly, efficient and helpful. Stormy has always done a wonderful job helping us anytime we have had question. On this day a special thanks to Amanda and Andie who even followed up with us after business hours."
"Tim and Alicen, I’m so grateful your daughter is ok. As a girl dad, and father of three, I imagine that was an emotional experience to go through. It’s wonderful to hear Stormy, Andie, and Amanda worked together to help you and your family with this claim. Thank you for sharing such a great feedback on our girls. They deserve it. We are grateful to have you with us! -Phillip"
ariana schubert
March 23, 2026
"Andie was a pleasure to speak with and work with. She communicated everything clearly and made sure to have all information I needed on hand. She was very knowledgeable and kind. I would defintely reccomend this office!!"
"Ariana, thank you so much for your review! I love hearing how Andie was a pleasure to speak with and work with. We're grateful to have you with us! -Phillip "
Brittany Burnside
March 20, 2026
"Tanner saved me almost $50/month!"
"Brittany, thabks for the review! Tanner saving close to $600 a year isn't too shabby 🙌. Thank you for being with our agency! -Phillip "
Ryan Cloud
March 20, 2026
"Andie is great! She is responsive, proactive and super helpful. She made it really easy for us after my wife was rear ended by a distracted driver."
"Ryan, a sincere thank you for your review! It's great to hear Andie stepped up to help you and your wife after she was rear ended. We appreciate your business and are grateful ronhabe you! -Phillip"
Julia Zaragoza
March 19, 2026
"Tanner was an excellent agent. He was very attentive with all my questions and very helpful with my needs. Excellent communication. Will be contacting him for my business needs."
"Thank you for your kind words! We’re so glad to hear that Tanner provided attentive, helpful service and great communication throughout your experience. Our goal is always to make the insurance process easy and stress free whether it’s for auto insurance, renters coverage, or future business insurance needs. We truly appreciate your trust in our team and look forward to assisting you again soon! -Phillip "
Rearview Churchilll
March 16, 2026
"Ananda was extremely responsive and competent! Excellent customer service. If agency is wise they will keep this person."
"Thank you for your review and shout out to Amanda! We’re thankful for you! -Phillip "
Shawn Patterson
March 16, 2026
"Submitted a policy inquiry online and Stormy Cox followed up in the morning and finalized our policy by end of day. Thank you Stormy for such a personable experience!"
"Shawn, thank you for taking time to give us a review! I love hearing that Stormy followed up quickly, and was able to give you a personable experience for your online insurance quote. We really appreciate you! "
Mackie Hale
March 16, 2026
"Isa always goes above and beyond. Very knowledgeable and helpful."
"Mackie, thank you for your review shout out to Isa! We’re grateful to have you with us! "
levis mora
March 13, 2026
"Sally is helping me to get the best option for my auto insurance. I will definitely recommend her to get the best deal possible."
"Levis, thank you so much for your review! It’s great to hear Sally was able to help get you the best deal on your auto insurance. We’re grateful for you! -Phillip "
Dustin Lovell
March 12, 2026
"Great service, goes above and beyond for customers"
"Dustin, thank you so much for your review! We’re thankful for the kind words on our customer service. We greatly appreciate you! -Phillip "
Morgin Jacques
March 10, 2026
"She was amazing, she made so that I had to do very little work at all. I appreciate her honesty and integrity. I dont usally give reviews. For her outstanding work ethics I just had to let people know of the great worker she really is. I truly hope this helps people realize when they come across a wonderfull worker with such intelligence as her own to know that this is a sign of excellent business. Shes a dime in a dozen and I can put my name on that statement, Sincerely - Morgin Jacques"
"Morgin, wow…what a kind review! Thank you for taking time to tell us your experience. I’d love to know what team member you worked with. We’re grateful for you! -Phillip"
mattyoes
March 10, 2026
"Amanda is a total professional who knows her field well. She increased our coverage, lowered our deductibles, and kept our costs the same as the auto and home owner’s coverage we had with a different company. She went above and beyond in explaining our new coverage and making sure we were comfortable with the changes. I highly recommend Phillip Pool State Farm and Amanda Brady!"
"Thank you so much for your review! It’s lovely to hear that Amanda was able to help you with your auto insurance and homeowners insurance. It’s great to hear she went above and beyond. We are grateful to have you! -Phillip "
Sara Gibbs
March 10, 2026
"Oscar Ugalde did an outstanding job helping me insure my new small business. His kind personality, attention to detail and patience in answering all of my questions made my decision process easy. Thank you Oscar!"
"Sara, thank you for your review! It’s wonderful to hear that Oscar was help to help you set up your small business insurance. We love helping small business owners and we’re super excited for you your new business. We’re grateful for you! -Phillip "
James Gregory
March 10, 2026
"Great experience I believe the guy that did mine was named hunter did a great job"
"James, thank you so much for your review! It means a lot to us. We’re grateful to have you! -Phillip "
Scott Richardson
March 9, 2026
"The Philip Pool State Farm Agency is an absolute powerhouse! Working with this Agency feels like stepping into a place where people truly care. Preston Winget leads with sincerity and expertise, making you feel understood and supported. Tanner Flowers brings a thoughtful, knowledgeable approach that inspires confidence. Amanda Brady is wonderfully attentive, ensuring every detail is handled with care. Isa Albarran adds a beautiful touch of warmth and hospitality, making every visit feel personal. Andie Moore is the definition of grace under pressure — organized, attentive, and always one step ahead. And Stormy? A total rockstar who goes above and beyond every single time. This agency is more than a business — it’s a team of remarkable people who make you feel valued from the moment you connect with them."
"Scott, thank you for all of the kind words about the team! We’re grateful to have you. Thank you for showing the team some love! -Phillip "
Michael
March 9, 2026
"Excellent Service, Fast efficient, knowledgeable, Friendly Everyone in the office deserves a 5 star"
"Michael, thank you so much for your review! It’s wonderful to hear about the excellent service you’ve had with us. We’re thankful for you! -Phillip "