State Farm® Insurance Agent Phillip Pool
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Roxanne Skeen
September 24, 2026
5
out of
5
rating by Roxanne Skeen
"Amanda had gone far and beyond to get my son’s renters insurance straightened out. The complex is asking so much and she had been great."
We responded:
"Roxanne, thank you so much for your review! It's great to hear Amanda has gone far and beyond to help your son get renters insurance. We are thankful to be able to serve your boy!
-Phillip "
Lindsey Miller
September 22, 2026
5
out of
5
rating by Lindsey Miller
"Amazing service! Amanda helped me significantly lower my insurance and provided me with better coverage"
We responded:
"Lindsey, thank you so much for your kind words and review. It's wonderful to hear that Amanda helped you significantly lower your insurance and provide you better coverage. Music to our hears :). Thank you so much for being with us!
-Phillip "
Dave
September 22, 2026
5
out of
5
rating by Dave
"I had an issue with my homeowners policy from my previous company. Amanda Brady helped me identify what the problem was and then insisted on calling my old company and the mortgage company in order to resolve the issue in my favor. I was totally prepared to do that part myself as I would have previously been required to, but Amanda said, “ I am your agent and that is my job. Let me handle that for you”. This level of service is unfortunately rare these days. So grateful that Amanda Brady is my agent!"
We responded:
"Dave, thank you so much for your kind 5-star review and for sharing your experience with Amanda Brady! We’re proud to have Amanda on our team and happy she was able to help resolve the issue with your homeowners insurance and mortgage company. Providing this level of personal service is exactly what we strive for at Phillip Pool State Farm. We truly appreciate you trusting our Fayetteville, Arkansas insurance agency with your insurance needs and look forward to being here whenever you need us!
-Phillip "
Noah Eichelberger
September 22, 2026
5
out of
5
rating by Noah Eichelberger
"Amanda personally emailed me forms I needed that could not get sent through the system, she made sure I was taken care of"
We responded:
"Noah, thank you so much for your kind review! It's wonderful to hear Amanda made sure you were taken care of. We're super grateful to have you with us!
-Phillip"
Amy
September 20, 2026
5
out of
5
rating by Amy
"Preston is awesome! He found two or three different discounts which saved me so much money. I am so happy with my experience with him and the company overall and I would recommend him to anyone looking to save on their insurance. Not only was he professional, he was funny, fast, efficient, and saved me so much from the current provider I had."
We responded:
"Amy, thank you for your kind and wonderful review! I'm glad Preston made your experience with us fast and easy. It's great to hear he found discounts that helped you save on your auto insurance, life insurance, and renters insurance. I'll be sure to share your kind words with him. We appreciate your recommendation!
-Phillip "
linda baker
September 16, 2026
5
out of
5
rating by linda baker
"Great response to my questions. Quick and ready to do his job. Tyvm"
We responded:
"Linda, thank you so much for your kind review! It’s good to hear you got great responses to your questions. We are thankful to have you at our office!
-Phillip "
Josh Keith
September 11, 2026
5
out of
5
rating by Josh Keith
"Stormy and Esa have been nothing but the best to work with!"
We responded:
"Josh, thank you for your kind review and shoult out to Stormy and Esa! It's wonderful to heat they've been nothing but the best. We are grateful for you!
-Phillip "
Lemoine Hunter
September 10, 2026
5
out of
5
rating by Lemoine Hunter
"Isa was great turned a bad situation into a good one with positive energy and she was very nice love her very very good personality"
We responded:
"Lemoine, thank you for your review! It's great to hear Tanner was great in the process of setting you up. It's challenging to know what the home office will do on rates. It's based on how many claims are filed across the state and whether costs per claim have increased. With that said, we've just had 3 auto-rate decreases in a row in Adkansas. Our rates are very stable, and State Farm has a great financial strength position. I hope they stay the same or go lower too 🤓. We're grateful to have you with us!
-Phillip
"
CLAY Thompson
September 10, 2026
5
out of
5
rating by CLAY Thompson
"Stormy was great in assisting my state to state coverage transition. She made it easy and simple for me. Very communicative and supportive. She needs a raise!"
We responded:
"Clay, thank you for your kind review and shout out to Stormy! I live hearing she was great in hiut state to state transition. We are very thankful to have you with us!
-Phillip "
Chris Young
September 4, 2026
5
out of
5
rating by Chris Young
"Five stars to stormy Cox she couldn't have been any better thank you so much"
We responded:
"Chris, thank you so much for your kind review and your shout out to Stormy! It’s wonderful to hear that she couldn’t have been any better. We are thankful to have you with us!
-Phillip "
Rhonda Jarnagan
September 3, 2026
5
out of
5
rating by Rhonda Jarnagan
"Tanner is always professional, knowledgeable and is always able to help. He takes time to answer all my questions.
Thank you Tanner!"
We responded:
"Rhonda, thanks for giving us a review! I'm pleased to hear Nicollete has been giving you the help you need. Thank you for having insurance at our agency! "
Josef Woodall
September 2, 2026
5
out of
5
rating by Josef Woodall
"Friendly and professional in dealing with my claim."
We responded:
"Josef, thank you so much for your kind review! I love hearing how the team was friendly and professional with your claim. We are thankful for you!
-Phillip "
Christopher OBrian
August 31, 2026
5
out of
5
rating by Christopher OBrian
"Stormy was very helpful and did an awesome job. Got everything i needed done quickly. She will be my go to when I need something in the future."
We responded:
"Christopher, thank you for your review! It’s great hearing Tanner did an awesome job for you. We really appreciate you being with our agency! "
Carla Clayton
August 31, 2026
5
out of
5
rating by Carla Clayton
"Cody and State Farm were very helpful in coordinating the repair of my car, the process was pretty painless!"
We responded:
"Carla, thank you so much for your review! I love hearing that Cody was helpful and coordinating the repair of your car. We are very thankful for you!
-Phillip "
Caylie Solis
August 28, 2026
5
out of
5
rating by Caylie Solis
"I received a call from Sally who works with Philip and she was great! Very polite, friendly and very professional. She was very informative and patient with all of the questions I had. The insurance rate is cheaper than my previous insurer with the same benefits and coverage. I would HIGHLY recommend using them for insurance!"
We responded:
"Caylie, thank you so much for the kind review! I’m thrilled to hear Sally took such great care of you and made the process easy and informative. We truly appreciate you trusting us with your insurace!
-Phillip "
Korey Hendrix
August 28, 2026
5
out of
5
rating by Korey Hendrix
"Sally was great! She saved us a ton of money and got us a more coverage! Super professional and knowledgeable!"
We responded:
"Korey, thank you for your review! It's great to hear that Sally was able to save you a tin of money while getting you more coverage. We're thankful to have you with us!
-Phillip "
WUILMER SALAZAR
August 20, 2026
5
out of
5
rating by WUILMER SALAZAR
"Mu amable"
We responded:
"Wulmer, thank you so much for your review! We are very grateful to have you!
-Phillip"
Thomas bradford
August 19, 2026
5
out of
5
rating by Thomas bradford
"I don’t know what I would’ve done without Cody‘s help. He’s very familiar with my policies, the vehicles, individual insured on my policies and has helped me stay on top of what don’t you do with my policies so they are complete and I’m covered He’s very knowledgeable and very Customer Service oriented feel comfortable sharing information that I needed to get insured properly."
We responded:
"Thomas, thank you so much for your review and kind words about Cody. We are thankful to have you with us!
-Phillip"
thomas brick bradford
August 19, 2026
5
out of
5
rating by thomas brick bradford
"The entire staff here at Philip Poole‘s office has been incredible, friendly, transparent. I plan on staying with him for a long time and expanding my services into life, health, business insurance and more"
We responded:
"Thomas, thank you so much for your kind review about my team. We would love to help you with your life insurance, health insurance, and business insurance when you're ready. We are thankful to have you with us!
-Phillip"
klsm0418
August 18, 2026
5
out of
5
rating by klsm0418
"Cody is excellent and always willing to help with anything. Thank you, Phillip Pool State Farm, for taking care of our home, business, and auto coverage."
We responded:
"Thank you so much for your kind feedback and review! I love to hear Cody was able to take care ofbuiur home insurance, business insurance and auto insurance. We're thankful to have you with us!
-Phillip "
Gary Denzer
August 17, 2026
5
out of
5
rating by Gary Denzer
"Such a business! They have saved me so much money! They are so detailed oriented and such great customer service! Especially Amanda and Preston both looked for ways to sàve me money. Answered all my questions and very patient with me. I won’t get insurance any where else. Just top notch!!!! The claims process so great incredible service!!"
We responded:
"Gary, thank you got your kind review and shout out to Amanda and Preston! It's wonderful to hear they saved yiu so much money and took care of you. We are so grateful to have you with us!
-Phillip"
Ben Bay
August 16, 2026
5
out of
5
rating by Ben Bay
"Cody is an A+ level talent. He goes above and beyond to help, well me I can speak of, to secure the insurance portion of the GAP Insurance policy. Where as even the lender Capital One is a huge pain in my behind. I’m getting ready to purchase a new Subaru Crosstrek, and without Cody I would not be trying to swing by their office and shake the hand of the gentleman that worked so hard to try to help me when no one else would. He is the only reason I will do business with you again!! He gets a 10/10. I just hope you know what talent you have and don’t let him slip away. He is worth a lot of money and will make you a lot of money due to his skill, call it bedside manner and just doing one hellacious job!"
We responded:
"Ben, thank you for your kind feedback about Cody!We are thrilled that Cody was able to step up and make the claim go your way. We are grateful for you!
-Phillip"
Heather Erwin
August 14, 2026
5
out of
5
rating by Heather Erwin
"Spoke with Isa today and she answered all of my questions. She was professional and gave me great advice."
We responded:
"Heather, thank you for your review! I love to hear that Isa was able to answer all your questions and give you great advice. Thank you so much for being with us!
-Phillip "
Juanita Cook
August 13, 2026
5
out of
5
rating by Juanita Cook
"Excellent service. Cody has been my agent. He does an excellent job. The current claim that I had was handled effectively. I am pleased by Guerrilla Roofing company."
We responded:
"Juanita, thank you so much for your review! I’m glad to hear Cody has been so helpful with your claim. We are grateful for you!
-Phillip "
denise davis
August 13, 2026
5
out of
5
rating by denise davis
"There were some difficulties with the vendor for my car and Cody was so helpful and completely on top of taking care of everything and making whatever calls were needed. Very customer oriented, always returned my calls and always willing to do whatever was needed to help me and make sure all the details were done. Very appreciative of his customer service."
We responded:
"Denise, thank you so much for the kind words and feedback. I live to hear that oft went above and beyond for your claim. We are very thankful for you!
-Phillip"