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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Josh Keith

Josh Keith

September 11, 2026

5  out of  5
rating by Josh Keith
"Stormy and Esa have been nothing but the best to work with!"
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Lemoine Hunter

September 10, 2026

5  out of  5
rating by Lemoine Hunter
"Isa was great turned a bad situation into a good one with positive energy and she was very nice love her very very good personality"
We responded:
"Lemoine, thank you for your review! It's great to hear Tanner was great in the process of setting you up. It's challenging to know what the home office will do on rates. It's based on how many claims are filed across the state and whether costs per claim have increased. With that said, we've just had 3 auto-rate decreases in a row in Adkansas. Our rates are very stable, and State Farm has a great financial strength position. I hope they stay the same or go lower too 🤓. We're grateful to have you with us!

-Phillip
"
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CLAY Thompson

September 10, 2026

5  out of  5
rating by CLAY Thompson
"Stormy was great in assisting my state to state coverage transition. She made it easy and simple for me. Very communicative and supportive. She needs a raise!"
We responded:
"Clay, thank you for your kind review and shout out to Stormy! I live hearing she was great in hiut state to state transition. We are very thankful to have you with us!

-Phillip "
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Chris Young

September 4, 2026

5  out of  5
rating by Chris Young
"Five stars to stormy Cox she couldn't have been any better thank you so much"
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Rhonda Jarnagan

September 3, 2026

5  out of  5
rating by Rhonda Jarnagan
"Tanner is always professional, knowledgeable and is always able to help. He takes time to answer all my questions.
Thank you Tanner!"
We responded:
"Rhonda, thanks for giving us a review! I'm pleased to hear Nicollete has been giving you the help you need. Thank you for having insurance at our agency! "
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Josef Woodall

September 2, 2026

5  out of  5
rating by Josef Woodall
"Friendly and professional in dealing with my claim."
We responded:
"Josef, thank you so much for your kind review! I love hearing how the team was friendly and professional with your claim. We are thankful for you!

-Phillip "
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Christopher OBrian

August 31, 2026

5  out of  5
rating by Christopher OBrian
"Stormy was very helpful and did an awesome job. Got everything i needed done quickly. She will be my go to when I need something in the future."
We responded:
"Christopher, thank you for your review! It’s great hearing Tanner did an awesome job for you. We really appreciate you being with our agency! "
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Carla Clayton

August 31, 2026

5  out of  5
rating by Carla Clayton
"Cody and State Farm were very helpful in coordinating the repair of my car, the process was pretty painless!"
We responded:
"Carla, thank you so much for your review! I love hearing that Cody was helpful and coordinating the repair of your car. We are very thankful for you!

-Phillip "
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Caylie Solis

August 28, 2026

5  out of  5
rating by Caylie Solis
"I received a call from Sally who works with Philip and she was great! Very polite, friendly and very professional. She was very informative and patient with all of the questions I had. The insurance rate is cheaper than my previous insurer with the same benefits and coverage. I would HIGHLY recommend using them for insurance!"
We responded:
"Caylie, thank you so much for the kind review! I’m thrilled to hear Sally took such great care of you and made the process easy and informative. We truly appreciate you trusting us with your insurace!

-Phillip "
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Korey Hendrix

August 28, 2026

5  out of  5
rating by Korey Hendrix
"Sally was great! She saved us a ton of money and got us a more coverage! Super professional and knowledgeable!"
We responded:
"Korey, thank you for your review! It's great to hear that Sally was able to save you a tin of money while getting you more coverage. We're thankful to have you with us!

-Phillip "
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WUILMER SALAZAR

August 20, 2026

5  out of  5
rating by WUILMER SALAZAR
"Mu amable"
We responded:
"Wulmer, thank you so much for your review! We are very grateful to have you!

-Phillip"
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Thomas bradford

August 19, 2026

5  out of  5
rating by Thomas bradford
"I don’t know what I would’ve done without Cody‘s help. He’s very familiar with my policies, the vehicles, individual insured on my policies and has helped me stay on top of what don’t you do with my policies so they are complete and I’m covered He’s very knowledgeable and very Customer Service oriented feel comfortable sharing information that I needed to get insured properly."
We responded:
"Thomas, thank you so much for your review and kind words about Cody. We are thankful to have you with us!

-Phillip"
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thomas brick bradford

August 19, 2026

5  out of  5
rating by thomas brick bradford
"The entire staff here at Philip Poole‘s office has been incredible, friendly, transparent. I plan on staying with him for a long time and expanding my services into life, health, business insurance and more"
We responded:
"Thomas, thank you so much for your kind review about my team. We would love to help you with your life insurance, health insurance, and business insurance when you're ready. We are thankful to have you with us!

-Phillip"
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klsm0418

August 18, 2026

5  out of  5
rating by klsm0418
"Cody is excellent and always willing to help with anything. Thank you, Phillip Pool State Farm, for taking care of our home, business, and auto coverage."
We responded:
"Thank you so much for your kind feedback and review! I love to hear Cody was able to take care ofbuiur home insurance, business insurance and auto insurance. We're thankful to have you with us!

-Phillip "
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Gary Denzer

August 17, 2026

5  out of  5
rating by Gary Denzer
"Such a business! They have saved me so much money! They are so detailed oriented and such great customer service! Especially Amanda and Preston both looked for ways to sàve me money. Answered all my questions and very patient with me. I won’t get insurance any where else. Just top notch!!!! The claims process so great incredible service!!"
We responded:
"Gary, thank you got your kind review and shout out to Amanda and Preston! It's wonderful to hear they saved yiu so much money and took care of you. We are so grateful to have you with us!

-Phillip"
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Ben Bay

August 16, 2026

5  out of  5
rating by Ben Bay
"Cody is an A+ level talent. He goes above and beyond to help, well me I can speak of, to secure the insurance portion of the GAP Insurance policy. Where as even the lender Capital One is a huge pain in my behind. I’m getting ready to purchase a new Subaru Crosstrek, and without Cody I would not be trying to swing by their office and shake the hand of the gentleman that worked so hard to try to help me when no one else would. He is the only reason I will do business with you again!! He gets a 10/10. I just hope you know what talent you have and don’t let him slip away. He is worth a lot of money and will make you a lot of money due to his skill, call it bedside manner and just doing one hellacious job!"
We responded:
"Ben, thank you for your kind feedback about Cody!We are thrilled that Cody was able to step up and make the claim go your way. We are grateful for you!

-Phillip"
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Heather Erwin

August 14, 2026

5  out of  5
rating by Heather Erwin
"Spoke with Isa today and she answered all of my questions. She was professional and gave me great advice."
We responded:
"Heather, thank you for your review! I love to hear that Isa was able to answer all your questions and give you great advice. Thank you so much for being with us!

-Phillip "
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Juanita Cook

August 13, 2026

5  out of  5
rating by Juanita Cook
"Excellent service. Cody has been my agent. He does an excellent job. The current claim that I had was handled effectively. I am pleased by Guerrilla Roofing company."
We responded:
"Juanita, thank you so much for your review! I’m glad to hear Cody has been so helpful with your claim. We are grateful for you!

-Phillip "
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denise davis

August 13, 2026

5  out of  5
rating by denise davis
"There were some difficulties with the vendor for my car and Cody was so helpful and completely on top of taking care of everything and making whatever calls were needed. Very customer oriented, always returned my calls and always willing to do whatever was needed to help me and make sure all the details were done. Very appreciative of his customer service."
We responded:
"Denise, thank you so much for the kind words and feedback. I live to hear that oft went above and beyond for your claim. We are very thankful for you!

-Phillip"
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Imro Burnet

August 6, 2026

5  out of  5
rating by Imro Burnet
"Stormy is the best. She made the process so easy. Thank you Stormy! You get 100 stars!"
We responded:
"Imro, thank you so much! It’s wonderful to hear that Stormy gets 100 stars 🤓. Thank you for being with us!

-Phillip "
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Brandon Scott

August 4, 2026

5  out of  5
rating by Brandon Scott
"The Fayetteville State Farm office is great to work with and answers questions and requests very quickly. Great professionalism and customer service."
We responded:
"Brandon, thank you for your review and kind words about the office! We are grateful to have you with us!

-Phillip "
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E Barlow

August 2, 2026

5  out of  5
rating by E Barlow
"I called to get insurance for my two students who will be attending U of Arkansas in the fall. Stormy explained everything and made the process very fast and extremely easy for me. The price for the entire year was very reasonable. I would highly recommend this agency."
We responded:
"E, thank you for your review! I love to hear that Stormy was able to help your kids get set up with renters insurance. We are thankful for you!

-Phillip "
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Randall Canfield

July 30, 2026

5  out of  5
rating by Randall Canfield
"Isa done a great job trying to get answers about my vehicle"
We responded:
"Randall, thank you for your review! It's great to hear Isa has done a great job at getting you the answers you need. We are grateful for you!

-Phillio"
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Brittney Jordan

July 30, 2026

5  out of  5
rating by Brittney Jordan
"Amanda quoted me and my family and was helpful and patient…now I’m considering switching because she helped me so much!"
We responded:
"Thank you so much, Brittney! We really appreciate you taking the time to share this. Amanda does a fantastic job of making sure people feel informed and never pressured, and I’m glad she was able to help you and your family. We’d love the opportunity to welcome you to our State Farm family and take great care of you for years to come!

-Phillip "
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KIMBERLY MORGA

July 30, 2026

5  out of  5
rating by KIMBERLY MORGA
"We had a great experience working with Amanda. She was knowledgeable, helpful, and made the entire process easy and stress-free. She took the time to answer our questions and made sure we had the right coverage for our needs. We were so impressed with her service that we plan to use her for our other insurance needs as well. Highly recommend!"
We responded:
"Kimberly, thank you so much for the wonderful review! We’re thrilled to hear about your experience with Amanda. She does an incredible job making sure our customers feel informed, comfortable, and confident in their coverage. We truly appreciate you trusting our team with your insurance needs and look forward to helping you with anything you may need in the future. Thank you for choosing our office!

-Phillip "