State Farm® Insurance Agent Phillip Pool
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nathan Brooks
May 8, 2026
5
out of
5
rating by Nathan Brooks
"Amanda Brady helped us find a plan that fit our family perfectly! Great service"
Lemoine Hunter
May 6, 2026
5
out of
5
rating by Lemoine Hunter
"Tanner was great hopefully the price stays the same or goes lower he was a lot of help"
We responded:
"Lemoine, thank you for your review! It's great to hear Tanner was great in the process of setting you up. It's challenging to know what the home office will do on rates. It's based on how many claims are filed across the state and whether costs per claim have increased. With that said, we've just had 3 auto-rate decreases in a row in Adkansas. Our rates are very stable, and State Farm has a great financial strength position. I hope they stay the same or go lower too 🤓. We're grateful to have you with us! -Phillip "
Mandy Lemoine
May 6, 2026
5
out of
5
rating by Mandy Lemoine
"Very detail oriented and easy to work with ! Saved us from switching from progressive"
We responded:
"Mandy, thabk you so much! It's great to hear we were able to save you money on your insurance when switching from Progressive. Welcome and we are excited to have you with us! -Phillip "
Julia Zaragoza
May 5, 2026
5
out of
5
rating by Julia Zaragoza
"Tanner was an excellent agent. He was very attentive with all my questions and very helpful with my needs. Excellent communication. Will be contacting him for my business needs."
We responded:
"Thank you for your kind words! We’re so glad to hear that Tanner provided attentive, helpful service and great communication throughout your experience. Our goal is always to make the insurance process easy and stress free whether it’s for auto insurance, renters coverage, or future business insurance needs. We truly appreciate your trust in our team and look forward to assisting you again soon! -Phillip "
Doris Young
May 4, 2026
5
out of
5
rating by Doris Young
"Very helpful and knowledgeable and their price beat my current insurance by a large margin"
We responded:
"Doris, thank you for your review! It’s great to hear that we were able to beat your current insurance by a large margin. We’re thankful for you! -Phillip "
Quincy Scott
April 29, 2026
5
out of
5
rating by Quincy Scott
"Great insurance! Great customer service! Stormy was super helpful and very quick to get me the assistance I needed!"
We responded:
"Quincy, thank you so much for your review! It's wonderful to hear Stormy was helpful and quick with the assistance you needed. We're grateful to have you with us! -Phillip "
Donna Baker
April 27, 2026
5
out of
5
rating by Donna Baker
"Please note I do not do reviews , this company is an exception! The whole team in this office is very knowledgeable,has positive attitudes and great smiles ! Philip is the best, with his guidance, when I turn 70 in a few years financially life will be less stressful. He has a way of making you feel at ease, explains everything so even this layperson can understand. Thank you Philip for caring about your clients."
We responded:
"Donna, thank you for your kind words! We have enjoyed working with you over the years and we are thankful to have you with us! -Phillip"
Tara Stockton
April 27, 2026
5
out of
5
rating by Tara Stockton
"12yrs with another company and in less than 5mins Amanda Brady quoted me a significantly cheaper price for the same coverage! Just switched this weekend."
We responded:
"Tara, thank you for your review! I love to hear Amanda was able to save you money on your insurance in 5 minutes. We are grateful to have you! -Phillip "
mickey brady
April 23, 2026
5
out of
5
rating by mickey brady
"The experience that I had while transitioning my home and automobiles to State Farm insurance was seamless. My new agent, Amanda Brady, made this otherwise daunting task, downright enjoyable. She is a Consummate professional who knows her products inside out. She clearly spent a lot of time and effort designing policies that gave me considerably more coverage while lowering my premiums. Furthermore, I was frankly surprised that Mr. Poole made time to sit with me and welcome me to the family. I give Mr. Poole and his team my highest possible recommendation. I’ve never been more confident that my property is protected and that my peace of mind is valued. When you call, do yourself a favor and ask for Amanda."
We responded:
"Mickey, thank you so much for the thoughtful review! I’m glad to hear how seamless the transition was for you. Amanda does an outstanding job taking care of our clients, and I’ll make sure she sees your kind words. She puts a lot of effort into making sure coverage is both thorough and cost-effective, so it means a lot to have that recognized. It was a pleasure getting to meet you and welcome you to our State Farm family. Thanks again for your trust and recommendation. We’re grateful to have you with us! – Phillip"
Rehman Qamar
April 22, 2026
5
out of
5
rating by Rehman Qamar
"She has always been on top of her emails and her responsises have been really helpful and quick"
We responded:
"Rehman, thank you for your great feedback! It’s lovely to hear the team has been responsive, helpful, and efficient. We are grateful to have you! -Phillip "
Drew Ware
April 22, 2026
5
out of
5
rating by Drew Ware
"This place is great! Switched over about a year ago and am already saving over $100 a month with the same coverage. Stormy Cox is the one to talk to… highly recommend!!"
We responded:
"Drew, thank you for your review! I love to hear Stormy was able to save you $1200 a year on your insurance portfolio for the same coverage. We’re excited to have you with our agency! -Phillip "
Romy Brady
April 22, 2026
5
out of
5
rating by Romy Brady
"Really pleased an excited with Amanda Brady and Mr Philip Poole!!! They have helped me so much getting my grandchildren (5) policies established for there future!! Just a little nugget to help them along the way I am grateful for all the work and support they have done to make this transition successful much appreciated tysm"
We responded:
"Romy, thank you for your review! I’m delighted to hear that Amanda was able to assist you in obtaining life insurance policies for your five grandchildren. It’s a fantastic head start you’re giving them. We truly appreciate your continued support and partnership with our agency. -Phillip "
Deanna Starshine
April 22, 2026
5
out of
5
rating by Deanna Starshine
"Stormy Cox did me right"
We responded:
"Deanna, thank you for your review! I’m glad Stormy was able to help you with your auto insurance. We are grateful to have you! -Phillip "
Breanna Karnes
April 22, 2026
5
out of
5
rating by Breanna Karnes
"As a single parent with a full-time job, a kid to get to and from school and practices, Teams meetings at work, emails that never end, and all of the other oh-so *glamorous* adult duties that have to be done daily/weekly/monthly/etc. to keep myself and my household fed and happy.. I don’t always have the energy or brain cells to adult at full capacity. I recently switched my policy to Phillip’s office and worked with Andie Moore to find the right policy for me and my family. Not only did she find a way to lower my monthly bill significantly, she did it all without me having to do a ton of research or thinking. In these busy days, the simplicity Andie provided by essentially getting all of my information and policy documents ready for me to sign and save me money and the headache of adulting in the process was honestly amazing. She also made me feel confident in working with her because the things she recommended are things she also utilizes within her own household. Andie and her entire office made me feel comfortable to ask “dumb,” questions and within 24 hours, I had a better and less expensive policy that was perfect for my budget and my family’s needs. I’ve recommended her to friends and family and will continue to take my business to her for years to come! If you need insurance, Andie Moore at Phillip Pool’s office is your girl!!"
We responded:
"Breanna, this truly means a lot. Thank you for taking the time to share your experience. We know how busy life can get, especially juggling everything you described, so hearing that Andie was able to simply things for you and your insurance accounts is exactly what Andie strives for. We are grateful to have you with us! -Phillip "
Jimalea Holt
April 21, 2026
5
out of
5
rating by Jimalea Holt
"Andie Moore went above and beyond to help reduce my overall insurance premiums. Not only did she help me reduce my auto insurance, she identified that my home owner coverage was inadequate and made sure I had the appropriate amount of coverage."
We responded:
"Jimalea, thank you for your review! It's wonderful to hear that Andie was able to reduce your auto insurance and identify your home insurance could use adjusting. After working with a family that just lost their home to a house fire, they sure were thankful they had the right coverage in place. We are thankful you're with us! -Phillip "
Rebecca Mays
April 21, 2026
5
out of
5
rating by Rebecca Mays
"Amanda was so helpful. I called to get a document updated, and she immediately did that and shared it back. I appreciate her quick professional service."
We responded:
"Rebecca, thank you for your review! It’s great to hear Alicia took good care of you. We are thankful for you! "
Whitney Perry
April 20, 2026
5
out of
5
rating by Whitney Perry
"The best customer service! Stormy always takes care of any issues at hand, she’s the best!"
We responded:
"Whitney, thank you for your review! It’s wonderful to hear Stormy always takes care of any issues. We agree with you. She’s the best! Thank you for being a customer with us! -Phillip "
Carmen
April 17, 2026
5
out of
5
rating by Carmen
"My experience with all the staff at Phillip's agency has been very pleasant. They are all very knowledgeable and efficient. I highly recommend this office to anyone looking for a top Insurance agency"
We responded:
"Carmen, thank you for your review! What a wonderful thing to hear. Thank you for highlighting the team’s efficacy and knowledge. We greatly appreciate you! -Phillip "
Anastasiya Brown
April 14, 2026
5
out of
5
rating by Anastasiya Brown
"Garrett was super helpful and informative."
We responded:
"Anastasiya, thank you for giving us a review! I love to hear Garrett was helpful and informative. We’re grateful to have you with us! -Phillip "
elliot huss
April 14, 2026
5
out of
5
rating by elliot huss
"Isa was extremely helpful and kind. Great customer service and experience with Phillip Pool State Farm."
We responded:
"Elliot, thank you for your review! It’s wonderful to hear Isa was helpful and kind and gave a great customer service experience. Thank you for being with us! -Phillip "
Anthony Hall
April 11, 2026
5
out of
5
rating by Anthony Hall
"Eric is Awesome and extremely knowledgeable"
We responded:
"Anthony, thank your feedback! Thanks for being a valued customer and having your auto insurance with us! And I agree, Eric is awesome and very knowledgeable."
Luis Vasquez
April 10, 2026
5
out of
5
rating by Luis Vasquez
"Glad I switched to them, they have helped me understand all the things about my insurance."
We responded:
"Luis, thank you for your review! I love to hear the team helped you understand all the things about your insurance. We’re grateful for you! -Phillip "
michael winn
April 7, 2026
5
out of
5
rating by michael winn
"I have had an incredible experience with Stormy. She was patient and kind, walking me through every little piece of information and answering all of my questions. The customer service was incredible and I look forward to continue working with her!"
We responded:
"Michael, thank you for your review! It’s great to hear Stormy helped walked through your insurance questions. We’re grateful to have you with us! -Phillip "
Eric Summers
March 31, 2026
5
out of
5
rating by Eric Summers
"Always very friendly and gives us options on coverage to keep the best rate."
We responded:
"Eric, thank you for your review! Thanks for the kind feedback. We're grateful for you! -Phillip "
Olga Canales
March 31, 2026
5
out of
5
rating by Olga Canales
"I love the staff here! Isa took her time on the phone with me even though I had 1,000 questions about life insurance. She convinced me it was something very important to have! She didn't rush me on the phone answered all my questions and got my life quotes back so quick!"
We responded:
"Olga, thank you for your review! I love to hear Isa was able to help you out with your life insurance questions. We're grateful to have you with us! -Phillip "