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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kyra Moss

Kyra Moss

March 28, 2025

5  out of  5
rating by Kyra Moss
"5 stars for Chandler. We just started our coverage so my review is specifically for his customer service. He was very friendly and had good humor. Updating to say I had a very pleasant interaction with Stormy when updating our renters insurance. She was friendly and made the process super fast and easy."
We responded:
"Kyra, thank you for your review and great feedback on Chandler! I sincerely appreciate you having insurance at our agency. "
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Chris Danenhauer

March 26, 2025

5  out of  5
rating by Chris Danenhauer
"Give Tanner a call and see how much he can help you save money on your home and auto insurance"
We responded:
"Chris, thank you for your review! It’s great to hear Tanner was able to help you save money on your home insurance and auto insurance. We’re thankful to have you with us! -Phillip"
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Judy Harmon

March 25, 2025

5  out of  5
rating by Judy Harmon
"I switched to this agency because of their customer service when dealing with my dad's estate. Stormy is exceptionally helpful and prompt with personal service every time I reach out. I highly recommend them."
We responded:
"Judy, we appreciate your review! It’s great to hear you’ve a good customer service experience with Stormy. We are grateful to have you with us! -Phillip"
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amanda delsoto

March 24, 2025

5  out of  5
rating by amanda delsoto
"Stormy Cox is the best! Thanks for all your help!"
We responded:
"Amanda, thank you for your review and giving Stormy a shout out! We appreciate you! -Phillip"
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Parker Shearon

March 24, 2025

5  out of  5
rating by Parker Shearon
"Stormy was great and very helpful in getting my renter's insurance policy updated!"
We responded:
"Parker, thank you for giving us a review! It’s great to hear Stormy was helpful with your renter’s insurance. We appreciate you! "
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Jon Mahaffey

March 22, 2025

5  out of  5
rating by Jon Mahaffey
"I highly recommend using Phillip Pool's office for your insurance coverage! I've been a customer for several months now and they have been nothing but helpful, particularly when I purchased a new vehicle. During this time, I had Stormy Cox's help, and she provided a friendly, patient, and knowledgeable experience! I had my auto insurance swapped to my new car within 5 minutes. I've also worked directly with Tanner, who was an immense help! I've been a boomerang client with Statefarm; I left but came back. Part of the reason for coming back was the better price, but also being able to have an actual human connection with the agent. Tanner was super helpful in getting me switched back to Statefarm and helped explain my options clearly. Thank you for all of the help!"
We responded:
"Jon, we appreciate you taking the time to give us a review! It's great hearing that Stormy gave you a good experience. We appreciate you having your auto insurance with our office!"
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Christian Beserril

March 15, 2025

5  out of  5
rating by Christian Beserril
"I always have an excellent experience with Phillip Pool - State Farm. Their customer service is outstanding-every time I call or stop by, they are friendly and helpful. Phillip and Andie took the time to understand my needs and explain everything thoroughly. I highly recommend."
We responded:
"Christian, thank you for your review! It’s great to hear Andie was helped in understanding your needs. We are grateful for you! "
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Jonathan Fox

March 13, 2025

5  out of  5
rating by Jonathan Fox
"Philip was super great and made it quick and easy while helping me transfer my insurance plans"
We responded:
"Jonathan, thank you for your review! We are grateful to have you with us! -Phillip "
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M W

March 13, 2025

5  out of  5
rating by M W
"I can't say enough great things about Phillip Pool State Farm and his team. Stormy Cox has been especially helpful with a recent incident. I know she talks to a lot of people on a daily basis but I always feel like she knows me personally. If she doesn't take care of my issue herself she connects me with the right person. Not only did I save a lot of money when I switched to State Farm, I gained a great team with excellent customer service and knowledge in their field. Thank you Phillip Pool State Farm!"
We responded:
"M W, thank you for your review! I love hearing how Stormy has taken care of you and given you excellent customer service. It means a lot to hear that. We appreciate you! -Phillip "
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steven langford

March 12, 2025

5  out of  5
rating by steven langford
"Preston was extremely helpful and patient. Went through multiple scenarios and provided quotes. Pleasant to work with!"
We responded:
"Steven, thabk you for giving us a review! It’s wonderful heading Preston was helpful and pleasant to work with. We greatly appreciate you! -Phillip "
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Melinda Thompson

March 12, 2025

5  out of  5
rating by Melinda Thompson
"Stormy Cox is always exceptionally helpful and pleasant. She always makes me feel like she has my back!"
We responded:
"Melinda, thank you for your review! It's great to hear Stormy has been exceptionally helpful. We are thankful to have you!"
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Tara Cook

February 19, 2025

5  out of  5
rating by Tara Cook
"Alicia did a great job. Very kind, helpful and sent me the documentation I needed in a very timely manner. Fantastic customer service!"
We responded:
"Tara, thank you for your review! I love hearing Alicia was helpful. Thank you for being with us! -Phillip "
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JOANNA PEREZ

February 14, 2025

5  out of  5
rating by JOANNA PEREZ
"Thank you so much stormy, she is such a kind person and is always helping me"
We responded:
"Joanna, thank you for your review! I love hearing the positive feedback about Stormy. Its great to hear she's taking hood care of you. We are thankful for you! -Phillip"
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Mike Cox

February 14, 2025

5  out of  5
rating by Mike Cox
"Stormy did an excellent job helping me get my insurance. It was quick and easy and I highly reccomend using her for your insurance needs!"
We responded:
"Mike, thank you for your review! It's great to hear Stormy is doing an excellent job. Thank you for having your insurance with us! -Phillip "
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darcy Mcconnell

February 11, 2025

5  out of  5
rating by darcy Mcconnell
"Andi gets right to the point knows exactly what I need and handles it right away. And if you know me you know I don't have any patience. Go TEAM ANDI - the most difficult customer"
We responded:
"Darcy, I'm pleased to hear you got a good discount! We appreciate you having your auto insurance with us. Looking forward to working with you in the future. Appreciate you!"
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Austin Thompson

February 7, 2025

5  out of  5
rating by Austin Thompson
"Stormy is so helpful every time I call State Farm! Today she helped me transfer insurance to my new car and it took all of 5 minutes and she was friendly and helpful throughout."
We responded:
"Austin, thank you for your review! It's wonderful to hear how helpful Stormy has been. We are thankful to have you at our agency! -Phillip"
Profile photo of Glen Hoffman

Glen Hoffman

February 7, 2025

5  out of  5
rating by Glen Hoffman
"Tanner saved me almost 50 a month.Not to mention his character was better then I've seen in a longtime.Truely a man of integrity and the most positive person I know now."
We responded:
"Glen, it's great to hear Tanner displayed all of those traits! Thank you for your review. We love hearing he was able to save you money on your insurance. We greatly appreciate you! -Phillio "
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Michael Hilger

February 6, 2025

5  out of  5
rating by Michael Hilger
"Genuine care, follow up and conclusion. Stormy is relentless at problem solving and customer service. Great job Stormy!!"
We responded:
"Michael, thank you for giving us a review! I agree on app of your feedback about Stormy. I appreciate you showing her some love. We are grateful for you! -Phillip"
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John Walch

February 6, 2025

5  out of  5
rating by John Walch
"Great follow through and service."
We responded:
"John, thank you for your review! We are thankful to have you. -Phillip"
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Patricia Chalcraft Till

February 6, 2025

5  out of  5
rating by Patricia Chalcraft Till
"A pleasure talking too, made sure we understood everything, answering all the questions both my husband and I had."
We responded:
"Patricia, I'm glad to hear your questions were answered! Thank you so much for your review. We are grateful to have you both with us! -Phillip"
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Rebecca Mays

January 31, 2025

5  out of  5
rating by Rebecca Mays
"Alicia was so helpful. I called to get a document updated, and she immediately did that and shared it back. I appreciate her quick professional service."
We responded:
"Rebecca, thank you for your review! It’s great to hear Alicia took good care of you. We are thankful for you! "
Profile photo of Gary Seymore

Gary Seymore

January 23, 2025

5  out of  5
rating by Gary Seymore
"We have had a great experience with this Agency. Stormy has been amazing to work with, she is very knowledgeable with great attention to detail and wonderful follow through. Her positive attitude makes insurance as painless as possible!"
We responded:
"Gary, it’s wonderful to hear that you’ve had a great experience with our agency! I love hearing the feedback on Stormy. We’re thankful to have you with us! -Phillip "
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Jazmin Torres

January 21, 2025

5  out of  5
rating by Jazmin Torres
"Isamar was super sweet and helpful with getting me a quote on my vehicle! She made the process quick and easy. Definitely would recommend this office to others!"
We responded:
"Jazmin, it’s great to to hear Isa was able to help you out with your vehicle insurance! Thank you for your feedback on Isa . We truly appreciate you as a customer! -Phillip"
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Eve Isbell

January 13, 2025

5  out of  5
rating by Eve Isbell
"Andy answered question immediately - sent me her contact information - I forwarded her the email regarding a renter's policy for my granddaughter and she took care of the rest! Love my State Farm Agency that actually answers the phone and gets things done!!!!!"
We responded:
"Eve, it’s great to hear Andy helped you out on your granddaughters renters insurance! Thank you for your positive feedback on Andy and being a customer with us. We are thankful to have you with us! "
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amber poole

January 3, 2025

5  out of  5
rating by amber poole
"Great agents. Big thanks to Stormy Cox for her help adding another vehicle to my policy and for being so down to earth! 10/10"
We responded:
"Amber, thank you for giving Stormy a shout-out! It's great to hear Stormy helped you with your vehicle insurance policy. Thank you for your review! We appreciate you! "