State Farm® Insurance Agent Phillip Pool
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kass Kass
March 4, 2026
5
out of
5
rating by Kass Kass
"Stormy is THE BEST at Phillip Pool State Farm. Couldn't ask for better help! She's always there when I need her. If she's not sure on something I have questions about, she finds the answers quick! Would give 10 stars if it was an option. THANK YOU Stormy!"
We responded:
"Kass, thank you for your review! Yes...Stormy is the best. I'm glad she was able to help you with your vehicle insurance and renter's insurance. We are thankful to have you with us! -Phillip "
Chris Schultz
March 3, 2026
5
out of
5
rating by Chris Schultz
"Worked with them for years. Easy to sort things over a quick phone call. Friendly and fast. Thanks for your help, Stormy!"
We responded:
"Chris, thank you for being with us for year! It’s wonderful to hear Stormy has been helping sort things out. We’re grateful to have you with us! -Phillip "
Shawn Talley
March 3, 2026
5
out of
5
rating by Shawn Talley
"AMANDA BRADY saved me dolla dolla bills y'all on my auto premiums!!! She was a wonderful agent to work with during the process😊. I thought that no agency would be able to get me a better deal than the agency I had been using for 20 years plus. Boy was I wrong. Please go see or call Phillip Pool's agency on the east side of Fayetteville. You won't be disappointed. They also specialize in other insurance that you may need along your journey in life. DON'T FORGET to ask for AMANDA BRADY👍"
We responded:
"Shawn, thank you for your review! I love hearing Amanda was able to give you some great savings on your auto insurance. We’re glad you’re with us! -Phillip "
Derek Wilson
March 3, 2026
5
out of
5
rating by Derek Wilson
"Love dealing with Stormy she always makes our experience positive."
Piper Denney
February 28, 2026
5
out of
5
rating by Piper Denney
"Tanner was super helpful; I knew next to nothing about insurance and he walked me through everything to help me pick the best options for me. Very personable and knowledgeable I’d recommend him to anyone looking to switch or get new insurance! Off topic but his haircut looked great."
We responded:
"Piper, thank you so much for your review! It’s great to hear Tanner was able to walk you through the best options available for your insurance. We’re thankful to have you! -Phillip "
Hannah Wilson
February 26, 2026
5
out of
5
rating by Hannah Wilson
"Amanda was extremely helpful and made the entire process very easy for me!"
We responded:
"Hannah, thank you for giving us a review! It's great to hear Amanda was helpful and made the process easy for you. We're glad to have you with us! -Phillip "
Tiffany Baird
February 25, 2026
5
out of
5
rating by Tiffany Baird
"We were able to save SO MUCH money on our auto insurance with our INCREDIBLE agent, Amanda Brady. She even helped me get the State Farm App setup! I highly recommend her and Phillip Pool for all of your insurance needs!"
We responded:
"Tiffany, thank you so much for your review! I love hearing that Amanda was able to save you so much money on your auto insurance. We are excited to have you with our agency! -Phillip "
Matthew Teague
February 23, 2026
5
out of
5
rating by Matthew Teague
"Any time I have a question or need something taken care of, this place has me covered. Stormy Cox was the last person to assist me, and she did a wonderful job. It was a smooth, fast and personable experience."
We responded:
"Matthew, thank you so much for your review! It’s great to hear that Stormy gave you a personable experience. We’re thankful to have you with us! -Phillip "
Kaid Hurd
February 21, 2026
5
out of
5
rating by Kaid Hurd
"Phillip took the time to go directly to me and do what he was able to do to help out concerning a no fault collision I was unfortunately involved in. He didn’t offload contacting me and communicating with me to one of the other folks in his office."
We responded:
"Kaid, thank you for your review! We are thankful to have you! -Phillip "
Mike Reynolds
February 19, 2026
5
out of
5
rating by Mike Reynolds
"Always have a good experience with Stormy, she is kind and courteous and listens. Very friendly agents and that's a key to keeping customers for sure.. thankyou stormy you're great.."
We responded:
"Mike, thank you for taking time to give us a review! It's great to hear Stormy has helped give you a good experience with us. We appreciate you having your insurance at our agency! -Phillip "
Amanda Speck
February 18, 2026
5
out of
5
rating by Amanda Speck
"Stormy is AMAZING!!!"
We responded:
"Amanda, thank you for your review! Yes, Stormy is amazing. We appreciate you being with us! -Phillip "
Karen Flores
February 17, 2026
5
out of
5
rating by Karen Flores
"The staff here is amazing! Andi and Isa were so quick to respond to any questions I had about life policies these girls were available even after I called close to closing time. They didn’t rush me on the phone, they took time to explain all the numbers and gave me a peace of mind! They go above and beyond!"
We responded:
"Karen, thank you so much for your review! It's great to hear Andie and Isa were quick to respond and were able to help you on your life insurance policies. We're thankful to have you with us! -Phillip "
Julie Timmerman
February 17, 2026
5
out of
5
rating by Julie Timmerman
"Tanner was super awesome and friendly and so easy to work with"
We responded:
"Julie, thank you for your review! It's great to hear Tanner was friendly and easy to work with. We are grateful to have you with us! -Phillip "
Rick Cochran
February 13, 2026
5
out of
5
rating by Rick Cochran
"Isa helped me get my homeowners insurance modified for my trust! Thanks Isa!!!"
We responded:
"Rick, thank you for your review! We're so glad Isa was able to help get your homeowners insurance policy aligned properly with your trust. Also, I think it's wonderful that you got a trust set up for you and your family. We greatly appreciate you! -Phillip "
Kyle Cowan
February 12, 2026
5
out of
5
rating by Kyle Cowan
"Amanda was super helpful, professional, and quick to put together a policy for an out of state vehicle purchase."
We responded:
"Kye, thank you for the kind words! Amanda does an outstanding job making sure things move quickly and smoothly. Especially on out-of-state vehicle purchases where timing matters. Thank you for having your vehicle insurance with us! -Phillip "
Tristan Caple
February 10, 2026
5
out of
5
rating by Tristan Caple
"Amanda helped us to set up our car and rental insurance. She was very fast and responsive and got us some good discounts!"
We responded:
"Thanks so much for the kind words, Tristan! Amanda does a great job taking care of our customers, and we’re happy she could make the process easy and get you some good discounts on your car and rental insurance. We appreciate you! -Phillip "
Payne Skinner
February 6, 2026
5
out of
5
rating by Payne Skinner
"Is a has been prompt, and exacting as I consider transferring both my car and insurance to Stare Farm. Couldn’t ask for more."
We responded:
"Payne, thank you so much for your review! We are excited to be able to set your car insurance up with our office. We’re very grateful to have you! -Phillip "
Brianna Limore
January 29, 2026
5
out of
5
rating by Brianna Limore
"Great customer service and prices"
We responded:
"Brianna, thank you for your review! We’re glad you had a great experience and that our team could deliver both great service and competitive prices. We truly appreciate your support! -Phillip "
Kyra Thomas
January 29, 2026
5
out of
5
rating by Kyra Thomas
"Stormy is truly the best! I have never had a better Insurance contact. I am never afraid to ask any questions I have, and I know Stormy will not only answer them, but answer them quickly. Super grateful to have as my contact at StateFarm for home and auto! 10/10 Service!!"
We responded:
"Kyra, thank you so much for the kind words and your review! We’re grateful for your trust. Stormy truly cares about making insurance easy to understand and making sure our customers always feel comfortable asking questions. We’re fortunate to have her on our team, and we truly appreciate you taking the time to share your experience. -Phillip "
Cynthia Grays
January 29, 2026
5
out of
5
rating by Cynthia Grays
"Expert agent, everything was guickly done in record time,every thing ,I needed In home and auto insurance great price and a good sense of humor,aah dealing with me anyway"
We responded:
"Thank you so much, Cynthia! I really appreciate the kind words. I’m glad we were able to take care of everything quickly and make the process smooth for your home and Auto Insurance needs. Helping clients find great coverage at a great price (and having a little fun along the way) is what we love to do. We’re thankful for you. -Phillip "
Chris Henke
January 28, 2026
5
out of
5
rating by Chris Henke
"Tanner is a heck of a guy, always high spirited and picks the plan to fit your needs. Very respectful, he was very professional and quick. If I were anybody new to state farm or new to area looking for affordable car insurance and someone who’s trustworthy. I’d pick that guy!"
We responded:
"Chris, thank you for the great review! Tanner will really appreciate this. Helping people find affordable insurance they can trust, without sacrificing service is exactly what we aim for. Thanks again for choosing us, and welcome to the State Farm family. -Phillip "
E Rodriguez
January 27, 2026
5
out of
5
rating by E Rodriguez
"Stormy was very professional and knowledgeable. She exemplifies the professionalism I would expect from an agent. Kudos!"
We responded:
"Thank you so much, E! We truly appreciate your kind words. Stormy takes great pride in being knowledgeable and professional, and your feedback means a lot to our entire team. Thank you for being with us! -Phillip "
Arriana Ayala
January 23, 2026
5
out of
5
rating by Arriana Ayala
"Tanner was such a great help. He checked in periodically to compare rates, and my previous insurance always gave us a slightly better deal. Then FINALLY, we were able to save $160 a month on car insurance! Thankful that they stayed persistent."
We responded:
"Arriana, thank you for sharing this! Tanner takes a lot of pride in staying persistent and looking out for our customers, and we’re thrilled it resulted in real savings for your car insurance at.$160 a month. That’s huge! We appreciate your trust and your support more than you know. -Phillip "
Billy
January 22, 2026
4
out of
5
rating by Billy
"Amanda did a great job and answered all my questions and well as adjusting my vehicle insurance"
We responded:
"Thank you, Billy. -Phillip "
Shane Lewis
January 17, 2026
5
out of
5
rating by Shane Lewis
"Very compassionate and outgoing personality with excellent work ethic! All three are rare qualities today. Thank you for your attention to detail and following back up!"
We responded:
"Shane, we really appreciate your kind feedback. Compassion, communication, and follow-through are core values for our team, and it’s great to hear that reflected in your experience. Thank you for trusting us…we’re always here when you need us. -Phillip "